Shipments and returns

Shipments

We will delivery goods within 1-2 working days after confirm receive your payment. 

All Products in our Company are Brand New, unpacked, We will use secure packing of your goods, If the products are damaged during the transport, Please inform our service department immediately when you received the goods.

Returns

All the printhead is come with manufacture warranty ( term and condition)

We also provide a guarantee to all our products for 7 days, after the product up in the hands of the buyer. If the product is problematic or not genuine, or would like to replace with another product. We also complement the print head with a demo CD, the procedures for the installation of some kind of machine.

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.